I started this service back in January of 2018t! paid them for 3 months up front, the first missed pick up was the first week, I call the office and ask why come to find out the driver didnt know I was scheduled! ok that's ok, I notice after that there were several...Read more
I didn't like
Wca Waste Corp - Complaint
Trash cans blockin my driveway. Unable to pull into driveway.
Wca Waste Corp - I was trying to give y'all some information about one of my
To verify information from Kirkpatrick that I have at least one year of Commercial Driving Experience
This company is not reliable. WCA took over the trash service from our old company which we never had any issues and since switching, we've had a few issues already in only months of their service. They wanted us to put the trash out the night before and we did not...Read more
Wca Waste Corp - No Trash Pick Up on Holiday
July 4th is a national holiday. WCA works but notifies their customers by vm and their website. I have a very serious illness that requires sanitary measures. Because of the trash pick up on the 4th and no notufication my trash misses. This is not acceptable that I pay for it and was notified. Once my year payment is up will be changing service. Gross misconduct!!!!
Wca Waste Corp - Broken trash can
Case has been escalated to supervisor.
We have been customers of WCA for over 15 years. In the past few years, our rates have gone up drastically without any explanation and the customer service has been abysmal. Trying to reach customer service by phone is absurd. The wait time is 30 minutes plus, while...Read more
I didn't like
- Customer service practices
- Difficult to change or correct account information
I have been a customer since I bought my house two years ago. The previous owner Wast Management was the best, only talked to them once to set up our account paid in full for the year, never had a issue. Then WCA took over and I have never had to deal with a company...Read more
Wca Waste Corp - Paid trash bill and trash was not picked up
Paid trash bill over phone and trash was not picked up
Trash has not been picked up for 2 weeks. finally got ahold of a customer service rep today . we cancelled our account. they are going to refund me the month of May and they were to come pick up my trash today June 1st 2018. I come home after work and the trash is...Read more
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