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Our city contracted with a waste disposal company, I was using WCA at the time and had to cancel my service. WCA decided they would not pick up my trash or recycle the last week of my December, 2017.

Since it was during the Holidays my waste was more than usual. I've been calling WCA since December 27 to either pick it up or issue me a refund. They have refused to do so. I've also been working with them during this time to pick up their trash cans.

I was told multiple times they would send someone to get them, then I was told they didn't want them, now today, 2/9:2018, they tell me they'll be by on 2/14/18 tompivk them up.

They are highly unprofessional and care nothing about customer service. I do not recommend them to anyone.

Reason of review: Poor customer service.

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