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Literally passed my house while I was bringing out the trash. Thought the guy would come back and get it when he picked up on the other side of the street. Still there when I got home from work. Another time, I had to chase him down on a Saturday to give him my trash....
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Anonymous
Ron1

I have called this company several times about the poor service they provide.I have stood right on the curb and observed their employees putting the recycle and the trash toge...

1.0
#1121960
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To anyone that will respond! This is the second week that you have provided no trash service. I have a job that is not on trash service but you would not know it! I have had to spend countless hours on the phone and emailing people to get no where on many previous...
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#1095490
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We have had WCA's "service" (and I use that term loosely) for several years now. The only thing they have been consistent about is being inconsistent. The often don't show for weeks on end, and make up flimsy and conflicting excuses when we call to find out why. They...
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1.0
I liked
  • Getting my trash picked up
I didn't like
  • Poor service no knowledge of what is really happening on routes
#1074412
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Wca Waste Corp - Happy Customer

Wca Waste Corp
#1119839
4.5
Details
I have been thru a lot since Harvey and I know that WCA has been very busy. They have been consistent in picking up my trash and I am very Thankful.
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Wca Waste Corp - Is it my dumpster now?
1/1

Wca Waste Corp - Is it my dumpster now?

Wca Waste Corp
#1106533
They have not dumped their dumpster on my property for more than 8 weeks. They are supposed to empty it weekly. After 4 weeks of no service I asked them to pick it up. I have continued to ask them to come get it to no avail
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Wca Waste Corp - Missed service

Wca Waste Corp
#1097208
1.2
Details
I put out dumpster as usual and my trash was not picked up was told you will have to wait until next week. Very unhappy with service and customer service people could care less. Will be looking for other company asap
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Wca Waste Corp - Trash can missed

Wca Waste Corp
#1053918
3.0
Details
My neighbors, at 19621 Harbor Dr, didn't get picked up on Monday. 8162604637
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1. They raised my rate twice since January with NO notification at all, that is NOT credible customer service. 2. I sent in my last payment June 21, 2017. My bank shows that WCA processed the check through their bank June 26, 2017. On July 5th WCA notified me that I...
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#1071851
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They were the cheapest. I had them years ago when they were Town and Country. (2010ish?) They did very well. Then, Town and Country started to forget our block and pick up just the can trash, made a mess and did not clean up. I called to complain and they came and...
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2.3
#1058198
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they have increased my bill twice in a 6mth span, without taking the time to inform their customers of a increase and now they want to charge me for the paper to mail the bill to me each billing cycle...this company is a rip off...and when I call to ask to speak to a...
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1.2
I didn't like
  • Customer service
#1049384
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I received a call recording about being late on my bill... however, I'm signed up for the online bill pay this is not the first time this happened getting very tired of it. I'm not trying to beat your company out of money I just don't understand why this is happening...
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2.2
#1036130
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The company submitted a payment to my bank using THEIR account number instead of my bank account number and the payment rejected. Surprise! They said they had to pass the rejected fee from their bank to me due to the error. I've called twice to ask to speak to someone...
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2.8
I liked
  • Getting my trash picked up
I didn't like
  • Are wrongly billing me
  • Wrongly billing me
#997866
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I called WCA to end my service due to bad customer service and extra billing charges. I was never told on the phone that there would be an end of contract charge. I never had a contract with them. I was never billed for the charge until 4 months later. I called them...
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I didn't like
  • Customer service
  • Would miss picking our trash up
  • Are wrongly billing me
#997335
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My bank changed their bill pay system and my December payment went to the wrong company. No one figured this out until last week when the picked up my dumpster. After many phone calls we finally figured out what happened and I paid them again in full. Apparently when...
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4.3
I liked
  • Getting my trash picked up
I didn't like
  • Failure to fix billing error
#996142
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